WiCool Data Protection Officer (DPO)

1 Data Protection Officer

WiCool is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our customers, members, franchise partners, employees, suppliers, and business partners.

To ensure compliance with applicable data protection and privacy laws, WiCool has appointed a Data Protection Officer (DPO) responsible for overseeing our data protection strategy and ensuring that personal information is processed lawfully, fairly, transparently, and securely.

2 Responsibilities of the Data Protection Officer

The WiCool Data Protection Officer is responsible for:

• Monitoring compliance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable privacy regulations.
• Advising management and employees on data protection obligations.
• Developing and maintaining WiCool’s privacy governance framework.
• Conducting Data Protection Impact Assessments (DPIAs) where required.
• Monitoring data processing activities across the organization.
• Responding to data subject requests regarding access, correction, deletion, restriction, portability, and objection.
• Coordinating responses to personal data breaches and regulatory notifications.
• Managing relationships with regulators and supervisory authorities.
• Providing privacy awareness and employee training.
• Reviewing third-party data processing agreements and ensuring adequate safeguards are maintained.

3 Contacting the Data Protection Officer

If you have any questions about how WiCool processes your personal information, wish to exercise your privacy rights, or would like to report a privacy concern, you may contact our Data Protection Officer using the details below:

The Data Protection Officer will respond to privacy-related enquiries within the timelines required by applicable law.

4 Independence

The Data Protection Officer performs their duties independently and reports directly to senior management. The DPO operates without conflict of interest and is empowered to monitor compliance across all WiCool operations.

5 Confidentiality

All communications with the Data Protection Officer will be treated confidentially and handled in accordance with applicable privacy laws.

6 Regulatory Compliance

WiCool is committed to complying with applicable data protection legislation, including, where relevant:

• Nigeria Data Protection Act (NDPA) 2023
• Nigeria Data Protection Regulation (NDPR) (where applicable)
• General Data Protection Regulation (GDPR), where processing involves individuals in the European Economic Area
• Other applicable privacy and data protection laws in jurisdictions where WiCool operates.